The Rise of Influencer Marketing in Digital Spaces
Tinevimbo V. Chokuda-Santu
4/3/20256 min read


An Overview of Influencer Marketing in Zimbabwe
The marketing terrain in Zimbabwe and world over has undergone interesting evolution over time. As such, advertising and promotion strategies have been forced to adapt and conform to the continuously changing operating environment. Transformation in the media space has seen digital forms of media disrupting advertising and promotion strategies. Traditional forms of media such as print media and television media while still relevant, lack the interactivity, immediacy and user engagement associated with digital forms of media. Digital forms of media have reconfigured how promotional information is disseminated and consumed. Influencer marketing is one brand of digital marketing that has taken the digital media space by storm and it is basically a digital marketing strategy which involves brands collaborating with individuals who have a significant online presence and influence to promote their products and services to their audience.
Influencer marketing in Zimbabwe has evolved significantly over the past decade, reflecting the changing dynamics of media consumption and the digital landscape. The concept of influencer marketing is a relatively new phenomenon in Zimbabwe.The traditional marketing channels, such as television and print media, have in the past dominated the advertising space, leaving little room for experimental marketing tactics. However, as internet access grew and social media platforms became more prevalent, influencer marketing has grown in popularity.
In the early phases, Zimbabwean influencers were primarily operating on platforms like Facebook and Twitter, where they cultivated small, engaged audiences. Prominent figures, such as local celebrities and micro-influencers, started to emerge, showcasing their ability to connect with followers through personalized storytelling and authentic content. Brands gradually recognized that these influencers had the potential to drive engagement and foster trust, which traditional forms of advertising struggled to achieve.
Early milestones in Zimbabwean influencer marketing included collaborations with fashion and beauty brands, where influencers began sharing product endorsements through their social media channels. As these partnerships gained traction, a ripple effect has been observed across various industries, including food and beverages, travel, and entertainment. Influencer-led campaigns started to yield impressive results, prompting brands to allocate substantial budgets toward digital marketing strategies involving influencers. We have also started seeing financial institutions such as Banc Abc and Steward Bank , traditionally known for the conversative and more formal advertising approaches, start to bring influencer marketers on board.
The rise of platforms like Instagram and TikTok further revolutionized the influencer marketing landscape in Zimbabwe. These platforms allowed for visually driven campaigns, enabling influencers to create engaging content that resonated with their audiences. As a result, influential personalities began to capitalize on their social media reach, demonstrating that with strategic marketing approaches, they could significantly impact consumer behavior and brand awareness.
Overall, the journey of influencer marketing in Zimbabwe has been transformative, with the initial skepticism giving way to a robust ecosystem where influencers and brands coalesce to deliver compelling narratives and engage audiences in meaningful ways.
The Growth and Impact of Influencer Marketing on Brands
In recent years, influencer marketing has emerged as a compelling strategy among Zimbabwean brands seeking to enhance their visibility and engage with their target audiences effectively. This marketing approach capitalizes on the extensive reach and credibility of social media personalities who have cultivated dedicated followings. Influencers, through their authentic engagement, are capable of driving brand awareness and fostering consumer loyalty in ways that traditional advertising often struggles to achieve. Influencer marketing has in particular given a new meaning to the concept of engaging content. The use of skits in the creation of ad content has given birth to a whole new wave of advertising strategy. Informative content infused within a skit hits differently. We have seen brilliant content being churned out of the market by the likes of Nigel Maritimu and Patricia Putsai. This is not a case of the usual celebrity turned brand ambassador scenario. These are people whom brands have brought on board after seeing how much waves they were making in the market through their content creation and the huge following that they had amassed over time. We have also seen brands like Nyaradzo Group, leverage the popularity of musicians such as Tocky Vibes and Sandra Ndebele and take them on board as part of their team of brand ambassadors. 'Sahwira Huya Timborangana' a song created by Jah Prayzah for Nyaradzo in line with their mantra, "Sahwira Mukuru", shows the level of creativity and versatility that can come with the engagement of musician influencers. To date, this song/advert has almost a million views on YouTube showing the extent of reach that can come with this type of creativity in the creation of ad content.
The growth of influencer marketing in Zimbabwe can be attributed to the rapid expansion of digital platforms and increasing internet penetration. According to recent statistics, Zimbabwe's internet penetration rate stood at 32.6% of the total population, with a significant proportion actively engaging on social media platforms such as Facebook, Instagram, and Twitter. This shift has created fertile ground for brands to partner with influencers who can showcase their products or services to a targeted audience.
Brands are increasingly measuring the effectiveness of influencer marketing by evaluating key performance indicators (KPIs) such as audience reach, and engagement rates. Unlike traditional advertising, where tracking effectiveness can be ambiguous, influencer campaigns provide measurable data through social media analytics. By comparing engagement rates and sales conversions before and after campaigns, companies can gain valuable insights into the impact of their influencer partnerships. This data-driven approach allows brands to refine their marketing strategies further, ensuring they are making informed decisions that foster growth and customer loyalty. The comments that often come in response to social media posts by influencers also serve as a huge source of feedback for companies.
The influence of social media personalities in Zimbabwean marketing is profound, as they serve as trusted sources of recommendations for their followers. The evolution of influencer marketing is reshaping how brands communicate and interact with consumers, marking a significant shift in the digital marketing landscape of Zimbabwe.
Influencer Marketing: A New Paradigm
The embracing of influencer marketing can be attributed to several factors that reflect changing consumer behavior and the perception of traditional advertising. One primary reason for this shift is the increasing demand for authentic connections. Consumers today seek relationships with brands that resonate with their values and lifestyle. Influencers, who often embody these values, serve as bridges that facilitate these authentic interactions. In contrast, traditional advertising methods are often viewed as impersonal and less trustworthy.
The role of social proof cannot be overstated in this context. Brands recognize that potential customers often rely on the recommendations of their peers or trusted figures in their social networks. Influencer marketing leverages this phenomenon by showcasing products or services through the lens of individuals who have a real impact on their audiences. This strategy not only enhances the credibility of the brand but also fosters a sense of community among consumers. As a result, brands that effectively utilize influencer marketing often witness improved customer engagement and loyalty.
Several brands within Zimbabwe, notably O'mari, Simbisa Brands and Nyaradzo Group, to mention but a few, have successfully adopted influencer marketing strategies. These brands have learned valuable lessons in authenticity, ensuring their influencer partnerships reflect genuine passion for their products. These brands have collaborated with influencers, amplifying their reach and humanising their brands while also adding a layer of trust to their campaigns. As these companies navigate the evolving digital landscape, it is evident that the shift towards influencer marketing is not merely a trend but a significant evolution in how brands engage with their customers. Understanding this new paradigm is crucial for any brand aiming to thrive in the marketplace.
The Role of Technology and Innovation in Influencer Marketing
The landscape of influencer marketing in Zimbabwe has been significantly transformed by advancements in technology and innovation. The rise of social media platforms has facilitated unique collaborations between brands and influencers, allowing for more dynamic engagement with the target audience. In particular, platforms such as Instagram, Facebook, and TikTok have emerged as critical ecosystems where influencers can connect with consumers in authentic and meaningful ways. These platforms provide not just a stage for promotion but also tools that empower influencers to enhance their content.
Analytics play a pivotal role in shaping campaign strategies. Influencers and brands now have access to detailed metrics that track engagement rates, audience demographics, and overall campaign performance. This data-driven approach enables marketers to understand consumption patterns and tailor their content accordingly. With the help of social media algorithms, businesses can identify trending topics and popular influencers, thereby ensuring that their marketing strategies are both timely and relevant to the Zimbabwean consumer.
Mobile technology has further accelerated the growth of influencer marketing. As smartphones become increasingly accessible, more Zimbabweans are able to produce and consume content on-the-go. This shift has led to the emergence of new forms of content creation, such as live streaming and short video clips, which resonate well with a younger audience. These formats not only enhance the immediate connection between influencers and their followers but also create opportunities for real-time engagement, driving conversations around products and services.
Moreover, the integration of innovative tools for content editing and production has empowered influencers to craft high-quality visuals that captivate their audience's attention. This has led to a competitive environment where creativity is paramount, influencing brands to invest in collaborations that showcase unique storytelling. As technology continues to evolve, it is clear that its influence on the marketing landscape is profound, which will undoubtedly drive the future of influencer marketing in Zimbabwe.
Tinevimbo is a lecturer in the finance and digital banking program at Midlands State University, where she shares her expertise in financial services marketing, digital banking, and customer experience. In addition to her academic pursuits, Tinevimbo is an avid content writer, blogger, and brand storyteller, passionately sharing insights and trends related to marketing and digital innovation. Through her writing, she engages a broader audience, fostering understanding and appreciation for the transformative role of technology in marketing.
Insights
PERSONAL BRANDING IN THE DIGITAL SPACE
Branding is one of the concepts that is very central to marketing since it is the facet of marketing that is responsible for communicating identity to the market. The digital age is an exciting time to be alive because we have witnessed the reshaping of so many aspects of life in unimaginable ways. For one, digitalisation has enabled branding, a concept largely associated with corporations and formal businesses to be applied at an individual level in ways that never used to be possible.
People at an individual level, have always branded themselves in most cases subconsciously but digitalization has made the process of personal branding a very conscious and intentional pursuit. In social media circles there is often talk of content creators, digital creators, influencers, brand ambassadors etc. On different social media platforms from YouTube, LinkedIn, Instagram, Facebook, you name it, we have seen different individual brands representing different facets of life from comedians, health and lifestyle enthusiasts, prominent business people, musicians, motivational speakers and authors etc. This just shows how limitless and how fluid the concept of personal branding has become.
In the past few years, here in Zimbabwe we have witnessed big individual brands being born out of almost nothing but the relentless and persistent delivery of engaging content over time. Think of names like Larry Mafukidze (Lawrence Mafukidze), Nijo (Nigel Maritimu), Mama Vee (Mhosva), Madam Boss (Tyra Chikoko Munetsiwa). We have also seen strong personal brands born out of inspiring humble beginnings and success stories such as the KwaTerry Traditional Restaurant (KwaTerry). Terrence Maphosa the owner of KwaTerry built the self-branded Traditional restaurant from nothing much but a small piece of land in village 6 in Mhondoro. He then made a strong media presence, largely on Facebook and managed to grow a following of ……… and has become one of the most popular traditional restaurants in Zimbabwe at the moment.
In the more formal business circles, we have seen prominent media personalities like Trevor Ncube increasing his visibility many times over owing to his popular podcast, “In Conversation with Trevor”. If you are looking for the more serious engaging content or if you are looking for inspirational content featuring home grown success stories and personalities who are making waves in different areas of life in Zimbabwe and the diaspora, then this is your go to podcast. The man has been in the media space for as long as I can remember but, in my view, this podcast has been the ‘it’ moment for him.
Now, what are the key success factors for personal branding in the digital space?
1. Good quality content
This might sound obvious but as obvious as it may sound, coming up with good quality content is not a walk in the park. Crafting engaging content that will attract an audience and keep it tuned in is one key ingredient in building a personal brand. One thing about digitalisation is that it has resulted in a world where there is limitless choice. Audiences are seriously spoiled for choice and it takes some considerable amount of effort from content creators who are trying to build a brand and make a name of themselves to really come up with content that is top notch and has massive pull. To ensure that happens, that means that one has to be well versed on their subject matter, depending obviously on the type of media presence that one has. It means that you have to strive as much as possible to become the go to person on that subject matter. And the one sure way to achieve this is by continuous learning on the subject matter and keeping up with trends in that particular area.
With other types of content, one may need to be a natural. Comical type of content will require that one be funny and witty by nature. Being a comedian is an art that can only be horned and perfected but I doubt it is a skill that one can acquire. So, creating good quality content requires that a person be honest about their capabilities and follow what naturally comes to them.
2. Consistency
In most endeavours, nothing beats consistency. In a digital world that is awash with information of all types, consistency is key. You need to be known for something. Let your name be associated with that one thing that you are so good at. Become a household brand in your subject matter or in your area of specialization. That can only be achieved if you are consistent and relentless in doing that one thing you have set yourself to do. Pick a niche and stick to it.
3. Relatability
One thing that is sure to keep audiences engaged is to talk about relatable issues. Issues that feed into people’s everyday reality. People are more concerned with information that they can identify with, no matter the way in which it comes packaged. It could be a serious informative podcast on education and career choice or some comical skit intended to make audiences laugh. For that content to make an impression, it has to be something that actually means something to the audience. So, the creation of a successful personal brand also hinges on how relatable your content is.
4. Personality
In personal branding, personality is everything because personality is the very thing upon which a personal brand is developed. Each personality type can be a developed into a unique personal brand attuned to a person’s personality. Whatever personality type however, the end goal is to create a personal brand that resonates with one’s target audience. The idea at the end of the day is to be able to create a brand that sells, so to speak. So the first step here is to be self-aware and acknowledge one’s personality type and then develop a brand around that.
5. Continuous improvement
On the aspect of continuous improvement, the name that comes to mind is Jah Prayzah (Mukudzei Mukombe). To think of just how far this guy has come from the time that he was singing ‘gochi gochi’ and ‘tsviriyo’ to the electric performance he delivered at the live launch of the Chiremerera Album, that is a show of what dedication and continuous improvement can do to a person. The man is now a mega brand. Brand building is a process and just like any process, it takes a considerable amount of time to perfect. The transformation that we have seen happen in the musician Jah Prayzah is testimony to the fact that personal branding is an investment. The musician has invested time and financial resources into perfecting his craft and becoming the brand that he now is. Now he is doing private ensembles, he is doing live acoustic performances and in all that, the digital space has enabled him to reach a much wider audience both locally and abroad.
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